How to Change Fraud Settings in

Step-by-step instructions on changing the fraud settings in your gateway.

It is important to review your fraud settings in in order to ensure they are appropriate for your organization. If a transaction triggers a fraud filter it will be held in your gateway until you approve it for processing or void it if you believe it is fraudulent. If a transaction is not approved or voided within 30 days it will expire and you will have to reach out to the cardholder if you need to rerun the transaction.

For a detailed video that reviews the different filters one by one, click here:

Step 1: Log-in to the gateway, and click on the Advanced Fraud Detection Suite (AFDS) from the home page.


Step 2: Click on each type of fraud filter to understand its purpose and triggers.



Step 3: Elect whether or not to enable the selected filter and if enabled, determine what action the gateway should take when a transaction triggers the filter.


Step 4: Click SAVE to save your settings. Continue to review and save your settings for all fraud filters.